Everything you need to know
Detailed information about this piece — tap a section to expand.
THIS IS THE PRICE FOR 1 PIECE.
Furniture Placement
- Position your furniture away from direct sunlight, or use blinds or curtains to reduce sun exposure.
- Always set your furniture on a level surface to preserve its balance and structure.
Cleaning & Upkeep
- Regularly wipe down your furniture with a soft, dry, or slightly damp cloth.
- Avoid using harsh chemicals like bleach or ammonia, as these can ruin the finish and damage the wood.
Weight Capacity & Use
- Respect the recommended weight limit for each piece to ensure its durability.
- When moving furniture, lift it instead of dragging or pushing to prevent surface scratches or joint damage.
Preventing Mold & Mildew
- Quickly wipe up any spills to stop moisture from penetrating the wood.
- In areas with high humidity, use a dehumidifier to maintain an ideal moisture balance.
Complimentary Worldwide Shipping
Standard shipping is complimentary on every order, worldwide, with no minimum purchase required.
Estimated Crafting & Delivery Times
- Processing & Crafting: Typically 7–14 business days, depending on the piece and design complexity.
- Transit Time: Approximately 5–7 business days after dispatch, depending on your destination and carrier.
- Estimated Total: Approximately 12–21 business days. Customer review time and agreed revisions may extend this estimate.
- Duties & Taxes: Delivered Duty Paid (DDP) — Ashdeco covers all import duties, taxes and customs fees.
For made-to-order and personalised pieces, we share photos or videos for your review before finishing and again before dispatch. Finishing begins after you approve the unfinished piece. We pack and ship only after you approve the finished version.

Tuan Tran
Master Craftsman
Tuan Tran is the workshop’s live edge specialist - the man responsible for shaping the edges on almost every floating shelf that leaves Ashdeco.
- Carved with Precision
- One of a Kind, Every Time
- Made Entirely by Hand
- Direct From the Workshop
Handcrafted / Factory-made
The difference is in the details.
A closer look at how your piece takes shape.

Wood character
Ashdeco
Shaped around the grain.
Typical factory-made
Made to a repeatable design.

The maker
Ashdeco
A maker you can name.
Typical factory-made
A production team.

Size & finish
Ashdeco
Options for this piece.
Typical factory-made
Set catalog choices.
Options vary by piece.
From the workshop to your home
Order Process
& Delivery.
A clear path from first review to final approval.
Made to order with customer approval at each key stage
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Step 01: Craft & first review
See your unfinished piece in photos or video. Share your feedback.
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Step 02: Refine & finish
We make agreed adjustments. Finishing begins after your approval.
APPROVAL BEFORE FINISHING
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Step 03: Final review & approval
Review the finished piece. If agreed adjustments are needed, we refine it and request approval again.
APPROVAL BEFORE SHIPPING
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Step 04: Pack & ship
We pack and ship only after you approve the finished piece.
Your approval comes before shipping.
We pack and ship only after you approve the finished piece.
Have a date in mind?Ask us before ordering
Track your orderMade to order with customer approval at each key stage
-
Step 01: Craft & first review
See your unfinished piece in photos or video. Share your feedback.
-
Step 02: Refine & finish
We make agreed adjustments. Finishing begins after your approval.
APPROVAL BEFORE FINISHING
-
Step 03: Final review & approval
Review the finished piece. If agreed adjustments are needed, we refine it and request approval again.
APPROVAL BEFORE SHIPPING
-
Step 04: Pack & ship
We pack and ship only after you approve the finished piece.
Complimentary Worldwide Shipping
Standard shipping is complimentary on every order, with no minimum spend. International orders are delivered duty paid (DDP), with import duties, taxes and customs fees covered by Ashdeco. Your shipment includes tracking and insurance.
Crafted with Your Approval
We share photos or video of your unfinished piece and again when it is complete. We make agreed adjustments and request your approval before moving forward. Your piece is packed and shipped only after you approve the final version.
Delivery Timing
Production timing varies with the piece, your feedback and any agreed revisions. Review and revision time can extend the production timeline. Estimated transit is 5–7 business days after dispatch and may vary by destination and carrier. Your delivery timeline includes crafting, customer reviews, packing and transit.
30-Day Support for Eligible Issues
If your piece arrives damaged, defective or incorrect, contact support@ashdeco.com within 30 calendar days of delivery with your order number and photos. We will review your claim and arrange an appropriate return or replacement. Return shipping for approved claims is fully covered by Ashdeco.
Made-to-Order & Personalised Pieces
Made-to-order and personalised pieces are not eligible for returns due to a change of mind or personal preference. This does not exclude support for eligible damaged, defective or incorrect items. Please contact us before sending any item back.
No two tables are ever the same
Every plank carries its own grain, color, and knots. These aren't flaws - they are time's signature, the fingerprint of a tree that lived for decades. When you touch a Ashdeco table, you're touching the years it stood through.
What people are searching
Frequently asked questions
Everything you need to know about our pieces, commissions, and care.
How long does shipping take?
In Vietnam: 3-5 days. International: 10-14 days. Larger pieces (tables, cabinets) may take longer due to custom crating. All shipments include tracking and insurance.
Do you ship internationally?
Yes, we ship worldwide. Shipping is calculated by weight + dimensions at checkout. You'll see the exact quote before paying.
How long does a commission take?
4-8 weeks depending on complexity. A 6-seater dining table takes ~6 weeks, a console cabinet ~4 weeks, a large sideboard ~8 weeks.
Do I need to pay a deposit?
50% deposit is required when you confirm sketches. The remaining 50% is due when the piece is finished, before shipping. Full refund within 48 hours of deposit if you change your mind.
How do I take care of my wood piece?
Wipe with a damp cloth — no chemicals. Apply wood oil 1-2 times per year (we include a starter bottle). Avoid direct sunlight and big humidity changes.
What if my piece develops cracks?
Wood expands and contracts with humidity — minor cracks are natural and part of the material. Major cracks within the first year: we fix free. After 1 year, we charge labor only.
Can I return a piece?
Ready-made pieces: 30-day returns (must arrive intact). Commissions: final sale (since they're custom-made for you). If anything arrives damaged, we'll repair or replace at no cost.
Can't find your answer?
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