• Authentic Solid Wood Construction: Crafted entirely from high-quality solid wood, this piece offers substantial weight, rich swirling grain patterns, and a natural tactile warmth that mass-produced or engineered alternatives cannot match.
• Masterful Hand-Carved Design: Each branch and curve is carefully sculpted by skilled artisans to ensure both aesthetic beauty and structural stability. The result is an organic, flowing design that feels artistic yet practical.
• Truly One-of-a-Kind: Because we work with natural timber, no two pieces are ever identical. The branch shape, knot placement, and grain flow make your Hall Tree a unique edition of one.

• Multi-Level Shelving: Integrated wooden slabs provide stable surfaces for shoes, books, decorative baskets, and small plants.
• Natural Hanging Branches: The upper limbs function as organic hooks, perfectly suited for coats, scarves, hats, and handbags.
• Versatile Placement: Ideal as a statement piece in entryways, hallways, mudrooms, bedrooms, studios, or boutique spaces.

• Adjust overall height and width to match your space
• Choose thicker branches for a bold look or slimmer profiles for a minimalist aesthetic

• Avoid placing it in areas with extreme humidity or prolonged direct sunlight.
• Professional installation is recommended to ensure maximum stability and safety.

Furniture Placement

•  Position your furniture away from direct sunlight, or use blinds or curtains to reduce sun exposure.
•  Always set your furniture on a level surface to preserve its balance and structure.

Cleaning & Upkeep

•  Regularly wipe down your furniture with a soft, dry, or slightly damp cloth.
•  Avoid using harsh chemicals like bleach or ammonia, as these can ruin the finish and damage the wood.

Weight Capacity & Use

•  Respect the recommended weight limit for each piece to ensure its durability.
•  When moving furniture, lift it instead of dragging or pushing to prevent surface scratches or joint damage.

Preventing Mold & Mildew

•  Quickly wipe up any spills to stop moisture from penetrating the wood.
•  In areas with high humidity, use a dehumidifier to maintain an ideal moisture balance.

Free Shipping On All Orders

Standard shipping is free on every order, with no minimum purchase required.

Estimated Crafting & Delivery Times

• Processing & Crafting: Typically 7–14 business days, depending on the piece and design complexity.
• Transit Time: Approximately 5–7 business days after dispatch, depending on your destination and carrier.
• Estimated Total: Approximately 12–21 business days. Customer review time and agreed revisions may extend this estimate.
• Duties & Taxes: Delivered Duty Paid (DDP) — Ashdeco covers all import duties, taxes and customs fees.

For made-to-order and personalised pieces, we share photos or videos for your review before finishing and again before dispatch. Finishing begins after you approve the unfinished piece. We pack and ship only after you approve the finished version.

Returns: 30-Day Return Policy, Eligible Issues

If your piece arrives damaged, defective or incorrect due to a fulfillment error, please contact support@ashdeco.com within 30 calendar days of delivery, including your order number and photos. We will review your claim and arrange an appropriate return or replacement. Return shipping for approved claims is fully covered by Ashdeco.

Please note: Made-to-order and personalised pieces are not eligible for returns due to a change of mind or personal preference. This does not affect support for damaged, defective or incorrect items. Please contact us before returning any piece.